F A Q

Frequently asked questions

Here you can find answers to the most frequently asked questions that Mousetrapper Nordic receives.

Frequently asked questions about Mousetrapper Advance®

Question: Which systems is Mousetrapper Advance compatible with?
Answer: Mousetrapper Advance is compatible with med Windows 98SE, Windows ME, Windows 2000, Windows XP, Windows Vista and Mac OS X. You may use your Mousetrappar Advance with any of these systems.

Question: I want to use my Mousetrapper Advance with a regular mouse. Is this possible? Answer: Connect Mousetrapper Advance to any available USB port on your computer and connect a regular mouse to another available USB or PS/2 port, depending on the type of port your regular mouse requires. You can now use both pointing devices.

Question: Why does the cursor freeze or get stuck sometimes?
Answer: You have unintentionally activated the scroll function by moving your finger up or down at the far side of the pad in a program or an area of a program where scrolling is not possible. The cursor will in such cases stop. This only happens when you are working in a program or an area of a program where the scroll function is not possible to use, such as e.g. an administrative program, accounting or sales support program where the user fills in fields and skips between the fields. If this occurs, simply lift the finger from the pad and the scroll function will be deactivated.

Question: Can I use Mousetrappar Advance with a Macintosh?
Answer: You can use Mousetrappar Advance together with a Macintosh which uses OS X or a later operating system. Please be advised however that the software MT Keys, which enables programming of the buttons, is designed and programmed for use with a PC. This means that you can program the desired settings on a PC and thereafter use your Mousetrapper Advance with the new settings on a Macintosh. At the present it is not possible to connect your Mousetrapper Advance to a Macintosh keyboard. Frequently asked questions about Mousetrapper Office Question: Which systems is Mousetrapper Office compatible with? Answer: Mousetrapper Office is compatible with Windows 95, Windows 98, Windows 98 second version, Windows NT 4, Windows Me, Windows 2000, Windows XP and MacOS 9. Mousetrapper Electronic even unofficially supports Linux RedHat 7.

Question: How do you scroll/pan?
Answer: There are 2 ways in which to scroll Press down and release the S-button to auto-scroll then move the point area in the desired direction, when you have finished scrolling press the S-button again. Press and hold the S-button down and move the point area in the desired direction, release the button when you have finished scrolling.

Question: How do you roll?
Answer: There are 3 ways in which to roll Press down and release the B-button, move the point area up or down, rolling ceases automatically if you do not move the point area after a short while. Press down and hold the B-button, move the point area up or down, release the button when you have finished. Press down and release the B-button quickly so the page rolls slightly.
Question: How do you browse back and forth in Microsoft Internet Explorer?
Answer: In order to browse backwards press down and hold the S-button at the same time as you press on the point area. In order to browse forwards press down and hold the B-button at the same time as you press on the point area.

Question: I am trying to browse in accordance with the above instructions, but it does not work.
Answer: The point area could be disconnected, see the next question.

Question: How do I disconnect/connect the point area?
Answer: You can switch on or switch off the possibility to be able to click via pressing down on the point area, by pressing all the other buttons on Mousetrapper Office simultaneously. In order to reverse the function you follow the same procedure.

Question: I can no longer double-click on the L-Button.
Answer: When you have disconnected the point area according to the above question, the L-Button reverts to the usual single-click mode.

Question: How am I able to Zoom?
Answer: Press down and hold Ctrl (on the keyboard) and the B-button on the Mousetrapper Electronic, then move the point area upwards to zoom out (smaller) or downwards to zoom in (larger).

Miscellaneous questions about Mousetrapper Office® (original)

Question: How should I connect Mousetrapper Office to PS/2? Mousetrapper Office is equipped with a USB-socket.
Answer: Included with Mousetrapper Office is a small green adapter, which is connected to the cable from Mousetrapper Office and subsequently to the computers PS/2-port.

Question: I have connected Mousetrapper Office to the PS/2-port, but I also wish to use my old mouse occasionally.
Answer: Underneath Mousetrapper Office you will find a PS/2 port in which you can connect an extra mouse.

Question: Can the computer and Mousetrapper Office be switched on when I connect PS/2? Answer: No, PS/2 does not support the so-called Hot Plugg. You must always switch off the computer before you connect or disconnect from the PS/2 socket.

Question: Can the computer be switched on when I connect Mousetrapper Office to USB? Answer: Yes, this is okay.

Question: I have connected Mousetrapper Office to the USB-port, the light diode is lit but it does not work.
Answer: Check that the socket is firmly in place, otherwise disconnect and connect the socket again.

Question: I have a PS/2 to the series port adapter; can I connect to the series port with it? Answer: No, Mousetrapper Office only works with a connection to PS/2 or USB.

Question: The computer is in ´suspend mode´ and does not react when I move the point area.
Answer: As Mousetrapper Office is an optical unit, the light diode switches off when the computer is in suspend mode, and the computer will not react if the point area is moved. Click on one of the buttons or press a key on the keyboard. Also check that your operating system supports the so-called remote wakeup.

Question: The computer is in suspend mode but the Mousetrapper Office light diode is still on. Mousetrapper Office is connected to the PS/2 port.
Answer: PS/2 does not support suspend mode.

Question: I have installed Mousetrapper Office and Microsoft IntelliPoint, I then connected a Logitech mouse to the PS/2-port in Mousetrapper Office, am I able to install Logitech MouseWare?
Answer: No, it is only possible to have one type of mouse-driver connected to the computer.

Question: Is Mousetrapper Office compatible with other operative systems than Windows? Answer: Mousetrapper Office does not officially support other operative systems than Windows, but as Mousetrapper Office is built according to IBM PS/2 specifications and USB 1.1 specifications and is also Microsoft compatible, it is possible in some cases to use it for more simple functions such as a 2-button mouse if your operative system has support for this. Use of extra functions may not work.

Windows ME / Windows 2000 / Windows XP

Question: Is it recommended to connect Mousetrapper Office to PS/2 or USB?
Answer: If the possibility exists it is recommended to use USB. By connecting Mousetrapper Office to USB you can use the suspend mode.

Question: Do I have to install any special software in order to use Mousetrapper Office in Windows Me/2000/XP?
Answer: No, Windows Me/2000/XP has inbuilt support for a 5-button mouse.

Windows 95

Question: I have connected Mousetrapper Office to the computers USB-port but nothing happens.
Answer: Windows 95 does not support USB; connect Mousetrapper Office to the computers PS/2-port instead.

Question: Only two of the buttons and click work with the point area, nothing happens when I press any of the others.
Answer: Windows 95 has no inbuilt support for Mousetrapper Office as a 5-button mouse, but you can install Microsoft IntelliPoint software to enable full functionality, see installation instructions.

Question: I have installed Microsoft IntelliPoint but I still cannot zoom (CTRL + B-button) in Microsoft Internet Explorer 4 but I can zoom in Microsoft Word and Microsoft Excel for example.
Answer: Microsoft Internet Explorer 4 does not support zoom, install Microsoft Internet Explorer 5 or later version.

Windows 98 / Windows 98 second version

Question: Is it recommended to connect Mousetrapper Office to PS/2 or USB?
Answer: If the possibility exists it is recommended to use USB. By connecting Mousetrapper Office to USB you can use the suspend mode.

Question: I cannot browse in Microsoft Internet Explorer.
Answer: In order to be able to browse (S-button + click on the point area to browse backwards and B-button + click on the point area to browse forwards) IntelliPoint software must be installed in order to use Mousetrapper Office in Microsoft Internet Explorer, see installation instructions.

Windows NT 4

Question: I have connected Mousetrapper Office to the computers USB-port but nothing happens.
Answer: Windows NT does not support USB; connect Mousetrapper Office to the computers PS/2-port instead.

Question: Only two of the buttons and click work with the point area, nothing happens when I press any of the others.
Answer: Windows NT has no inbuilt support for Mousetrapper Office as a 5-button mouse, but you can install Microsoft IntelliPoint software to enable full functionality, see installation instructions.

Question: I have installed Microsoft IntelliPoint but I still cannot zoom (CTRL + B-button) in Microsoft Internet Explorer 4 but I can zoom in Microsoft Word and Microsoft Excel for example.
Answer: Microsoft Internet Explorer 4 does not support zoom, install Microsoft Internet Explorer 5 or later version.

Apple MacOS 9 / MacOS X

Question: Does Mousetrapper Office work with on MacOS?
Answer: Mousetrapper Office is tested on MAcOS 9 where it works on USB. MacOS 9 is not officially supported. See question Which system is Mousetrapper Office compatible with?

Question: Is it possible to connect Mousetrapper to the computer with PS/2?
Answer: No, Apple Macintosh is not equipped with a PS/2-port, connect to the computers USB-port.

Question: Only the left-hand button and click work in MacOS 9.
Answer: In order to get better support with Mousetrapper Office on MacOS 9 you can install USB Overdrive, see installation instructions.

Question: Only the left-hand button, right-hand button, scroll and click on the point area work in MacOS X.
Answer: In order to get better support with Mousetrapper Office on MacOS X you can install USB Overdrive, see installation instructions.

Question: I have installed USB Overdrive, but I still cannot browse or zoom in Internet Explorer.
Answer: USB Overdrive does not support these functions.

Question: Where can I find USB Overdrive?
Answer: http//www.usboverdrive.com/

Question: Can I use my old Macintosh mouse and Mousetrapper Office simultaneously? Answer: Yes, connect your old mouse to another USB-port.

Question: Can I use a mouse designed for the PC if I connect it to the PS/2-port on Mousetrapper Office?
Answer: Yes, this is okay.

Linux RedHat 7

Question: Does Mousetrapper Office work with Linux?
Answer: Mousetrapper Office is tested with Linux RedHat 7 where it works on both the PS/2 and USB ports. See question Which system is Mousetrapper Office compatible with?

Question: Which functions work with Linux?
Answer: Usually the left and right clicks, as well as the scroll button (S-button) work as the middle button with Linux RedHat 7.

Question: Should I connect Mousetrapper Office to PS/2 or USB?
Answer: Later versions of, for example RedHat have support for USB, e.g. version 7.

Question: Can I connect to USB when the computer is switched on?
Answer: Yes, but then you have to restart your computer in order for Linux to locate Mousetrapper Office.

Question: What type of mouse should I choose when I install Mousetrapper Office?
Answer: If possible, choose a 5-button Microsoft (compatible) mouse. Otherwise a 3-button or 2-button.

Question: Where can I find more information about Linux?
Answer: http//www.linux.org/ and http//www.redhat.com/ are 2 good websites to begin with.

Please note, you can not find information on the new Mousetrapper Office on this side (FAQ).